Peak PATH
Billing, payments and anything about money
Billing questions need a human, not the Coach. Anything about a charge, a refund, an invoice, changing a card, or cancelling is handled by the Peak team, and the Coach cannot see or change any of it.
Self-serve billing management is not switched on yet, so there is currently no page where you can do this yourself.
If you think you have been charged incorrectly — a double charge, an unexpected amount — email support@peakmultifamily.com. Include the email address your Peak account uses. Do not wait, and do not try to resolve it through the Coach: it has no access to payment records and will not be able to help.
Still stuck
Email us and a real person will answer — there is no ticket number and no form.