Get help
Email us and a real person will answer. There is no ticket number and no form.
Peak PATH has its own password — your previous one doesn’t carry over. Set one with the button below; the link goes to the address your membership is under, which may not be the one you typed.
First time here — set up your access
If nothing arrives within a few minutes, check spam, then email us. Tell us the address you tried — that alone is usually enough for us to find you.
Short written answers to the things people ask most — signing in, how the curriculum opens up, downloads, live calls, billing.
So we can answer on the first reply rather than the third:
- The email address your Peak account uses.
- What you were trying to do, and what happened instead.
- The exact wording of any message on screen.
- Whether you were on a phone or a computer.
Anything about a charge, a refund, an invoice, changing a card or cancelling is handled by a person at the address above. Self-serve billing is not switched on yet, so there is no page where you can do this yourself — and Peak AI has no access to payment records, so please do not ask it.