Peak PATH
How to contact the Peak team
Email support@peakmultifamily.com. That inbox is monitored by the Peak team.
Use it for anything the platform can't sort out for you:
- Billing — a charge you don't recognise, a double charge, a refund, changing a card, cancelling.
- Getting in — you can't sign in, your activation email never arrived, or Peak has an old email address for you.
- Access — you believe you should have access to something you can't see.
- Anything about your account that isn't on the Account screen.
Include the email address your Peak account uses. It is the fastest way for the team to find you, and it is the one thing they can't guess.
For questions about the curriculum itself — how to underwrite, what to say to a broker, how to structure a raise — the Coach will answer immediately and point you at the lesson. Support is for when the platform or your account is the problem, not the material.
Still stuck
Email us and a real person will answer — there is no ticket number and no form.